Continuous Improvement Engineer – ITAD Operations
Continuous Improvement Engineer – ITAD Operations
Position Summary
Are you passionate about driving operational excellence across complex, multi-site operations? We are seeking a highly analytical and results-driven Continuous Improvement Engineer to lead process improvement initiatives, optimize operational workflows, and support strategic projects across our IT Asset Disposition (ITAD) facilities.
Key Responsibilities
- Analyze, design, and improve business processes, workflows, and operational procedures across multiple ITAD facilities.
- Lead continuous improvement initiatives focused on productivity, quality, throughput, cost reduction, and customer satisfaction.
- Conduct time studies, labor analysis, capacity planning, workflow assessments, and process evaluations to establish performance standards and identify optimization opportunities.
- Partner with facility leadership to identify operational challenges, perform root cause analysis, and implement sustainable corrective actions.
- Support facility design, layout optimization, material flow analysis, and space utilization initiatives to improve operational efficiency and scalability.
- Utilize warehouse design and engineering tools to evaluate and optimize facility operations and future growth opportunities.
- Develop and implement process documentation, standard operating procedures (SOPs), and best practices to ensure consistency across locations.
- Perform quantitative analysis, cost-benefit assessments, ROI modeling, and process measurement activities to support business decisions and capital investments.
- Research industry trends, emerging technologies, and best practices to identify innovative solutions and continuous improvement opportunities.
- Lead or support strategic projects involving operational transformation, facility improvements, automation, and process standardization.
- Train, coach, and mentor junior team members while promoting a culture of operational excellence and continuous learning.
- Collaborate with cross-functional stakeholders to ensure alignment between operational initiatives and organizational objectives.
What We're Looking For
- Bachelor's degree in Industrial Engineering, Operations Management, Manufacturing, or a related field; equivalent experience may be considered.
- Minimum of 5 years of professional experience, including at least 3 years in continuous improvement, industrial engineering, operational excellence, process improvement, or related disciplines.
- Strong expertise in process improvement, workflow optimization, Lean methodologies, and operational excellence within warehouse, logistics, distribution, manufacturing, ITAD, reverse logistics, refurbishment, or supply chain environments.
- Proven experience conducting time studies, labor planning, capacity analysis, workflow assessments, process mapping, and productivity improvement initiatives.
- Experience supporting multi-site operations and leading projects that drive measurable improvements in efficiency, quality, throughput, and cost performance.
- Knowledge of warehouse design concepts, facility layouts, material flow analysis, operational modeling, and space utilization planning.
- Experience using CAD software, AutoCAD, Visio, or other warehouse design and modeling tools to support facility planning and optimization.
- Strong proficiency in Microsoft Excel, data analysis tools, and operational performance measurement.
- Familiarity with Warehouse Management Systems (WMS), Labor Management Systems (LMS), and operational reporting tools.
- Lean Six Sigma Green Belt, Black Belt, or equivalent Continuous Improvement certification preferred.
- Demonstrated ability to lead projects, influence stakeholders, and drive change across multiple operational teams.
- Experience mentoring junior engineers, analysts, or process improvement professionals is highly desirable.
- Excellent analytical, problem-solving, communication, presentation, and project management skills.
- Ability to travel approximately 25–30% to support multiple facilities, operational initiatives, and project implementations.
Why Join Us?
Join a team where your expertise directly impacts operational performance across a growing network of facilities. You'll lead high-visibility initiatives, collaborate with business leaders, and help shape the future of our ITAD and reverse logistics operations while advancing your career with a global industry leader.
Required skills
- Project Management
- Data Analysis
- Automation
- Process Improvement
- Root Cause Analysis
- Documentation
- Excel
- Microsoft Excel
- Operational Reporting
- Reporting
- Performance Measurement
- Workflow