Product Manager, Unified Communications

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Responsibilities:

• Manage the Unified Communications (UC) product portfolio, including product strategy, roadmap, pricing, and lifecycle management.
• Oversee product catalogues, SKU management, inventory planning, and order fulfilment to ensure operational accuracy, commercial readiness, and optimal inventory utilisation.
• Identify market opportunities through customer engagement, market analysis, and competitive research to drive portfolio growth and innovation.
• Develop and execute go-to-market plans, product positioning, and sales enablement initiatives to achieve revenue and profitability targets.
• Monitor product performance, financial metrics, and market trends, and drive continuous improvements to maximize adoption, customer value, and commercial success.
• Build and manage strategic relationships with technology vendors, partners, and stakeholders to support product development and business objectives.
• Cross collaboration with vendor, sales, solution architects and more to ensure successful product delivery, customer satisfaction, and business performance.
• Prepare and conduct product training, demos and enablement sessions for internal and external stakeholders as required.

Requirements:

• Bachelor's Degree in Business, Information Technology, Telecommunications, Engineering, or related field.
• 3-5 years of experience in product management, unified communications, telecommunications or ICT.
• Strong understanding of unified communications, voice, collaboration, and communication technologies.
• Proven track record of managing product portfolios and driving business growth.
• Experience developing product strategies and managing vendor/customer partnerships.
• Excellent communication and presentation abilities.
• Strong analytical and organizational skills.
• Candidates with less experience may also be considered for the Product Executive or Senior Product Executive level, depending on relevant experience and overall suitability for the role.