<ul><li>Daily support for customer service operations, resolving issues and responding to clients efficiently</li><li>Update customers and the CLS manager on the status of their orders and resolve any questions or problems</li><li>Maintain daily and consistent communication with customers and other company departments to ensure an effective flow of information</li><li>Manage emails and the CLS business inbox</li><li>Monitor and track deliveries and bookings</li><li>Follow up on incidents related to the process, both technical and operational</li><li>Track product returns</li><li>Support coordination between transport, inbound, and outbound departments</li><li>Prepare and monitor commercial invoices, ensuring timely payment and maintaining accurate records</li><li>Support the CLS Contract Manager in managing daily operations and any возникаing issues</li><li>Assist with database maintenance tasks</li><li>Provide support on internal technical matters within Ingram Micro</li><li>Liaise with the inventory control department for stock-related queries and positioning</li><li>Attend follow-up meetings at both internal and external levels</li></ul>

Customer Logistics Representative