Business Development Manager

Key Responsibilities

Business Development

• Identify, develop, and close new business opportunities to achieve revenue and profitability goals.
• Drive sales growth across assigned territories, products, and vendor portfolios.
• Build and execute business development plans to increase market penetration.
• Develop strategies to acquire new customers and expand existing accounts.
• Generate a healthy pipeline of opportunities through proactive prospecting and networking.

Sales

• Achieve monthly, quarterly, and annual sales targets.
• Drive revenue, gross margin, and market share growth.
• Prepare accurate sales forecasts and pipeline reports.
• Collaborate with internal teams to ensure successful opportunity closure.
• Monitor sales performance and implement corrective actions wherever required.

Customer Relationship Management

• Establish and maintain strong relationships with key stakeholders and decision-makers.
• Understand customer business challenges and recommend suitable technology solutions.
• Ensure high levels of customer satisfaction and account retention.
• Manage escalations and resolve customer concerns effectively.

Market Intelligence

• Monitor industry trends, competitor activities, and emerging technologies.
• Provide market feedback to product and vendor management teams.
• Identify new market segments and growth opportunities.
• Recommend business strategies based on market insights.

Cross-Functional Collaboration

• Work closely with Product Managers, Pre-Sales, Marketing, Finance, and Operations teams.
• Support product launches, roadshows, webinars, and partner events.
• Ensure alignment of sales activities with organizational objectives.

Experience

• 5-10 years of experience in Business Development, Channel Sales, Account Management, or IT Sales.
• Proven track record in the IT Distribution, Value-Added Distribution, System Integration, or Technology Industry.
• Experience working with OEMs such as Microsoft, Cisco, Dell, HPE, Lenovo, Fortinet, Sophos, VMware, Adobe, or similar vendors.
• Strong exposure to channel partner ecosystems and enterprise sales.