Assistant Manager

Ingram Micro is a leading technology company within the global information technology ecosystem. With the ability to reach nearly 90% of the world's population, we play a critical role in the IT sales channel, connecting technology manufacturers and cloud providers with business-to-business technology experts worldwide.

Key Responsibilities

• Responsible for a variety of tasks, including handling stock levels, transportation costs, and delivery times, supervising staff and their tasks
• Responsible for Trade Governance in daily operations in order loading, Billing, Customs Clearance, and reversal /Cancellation of invoice.
• Manage inventory, order, B2B management systems. • Create and publish daily reporting.
• Manage online vendor portals to ensure account health to ensure inventory and product accuracy.
• Ensure checking all incoming shipments for accuracy against proper quantity, price, and quality.
• Manage all customer correspondence via email or phone including product questions, order inquiries, complaints, shipping claims, international requests, sales, and shipping quotes, etc.
• Collaborates with sales, customer service, and logistics departments to maximize efficiency in the purchasing and inventory control department.
• Enforce regulations in the ordering process to ensure an even supply across the group. Handle claims and complaints promptly and maintain a high level of customer satisfaction.
• Ensure governance and compliance to Procurement & Inventory controls and standards.
• Guiding the sales, Customer on structuring of deals , from Logistics , Compliance, and Governance point of view.
• Responsible for Bill Processing, Daily MIS, Statutory and non – Statutory

Required Skills .

• Excellent interpersonal , negotiation skills and customer service skills.
• Knowledge of customs Clearance , Domestic and Globally with experience of Classification of Goods and services,
• Knowledge of INCO Terms, Payment terms and Freight rates.
• Knowledge and experience of Inventory control process.
• Strong analytical and problem-solving skills.

Experience:

• Bachelor’s degree, preferably Business, Operations or Supply Chain; or equivalent combination of education and experience.
• At least five years of buying or purchasing experience required with supervisory experience preferred.
• Experience in identifying cost savings and driving down costs with a track record of total cost savings
• Ability to work on one’s own; self-starter; innovator and catalyst for change.
• Proficient knowledge of Microsoft Office (i.e., Word, Excel, and Outlook), Power Point. Power BI.Internet software; Database software; Inventory software; Order processing systems required