Customer Support with English (Non-voice)
About Ingram Micro?
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.
Our Customer Support Specialist with English is:
Performing written communication with corporate customers and business partners
Investigating and improving customer claims
Liaising with carries and interacting with other departments to resolve customer situations
Negotiating returns of defective goods with vendors
Working in an international and dynamic environment (Mon-Fri 10am-7pm)
If you have:
Very good English (B2)
University degree
Work experience in the field of support/customer service or data entry (considered as an advantage)
Communication and problem solving skills
Knowledge of MS Office
What we offer:
Competitive salary & Bonus system
Additional health and life insurance
Food vouchers & Transport Allowance
Well-being Program & Multisport card
Referral and baby bonus
Paid holiday days increasing in time
Language courses
Free access to an online learning platform
Many trainings and academies, including opportunity for ACCA certification
Great career growth and development opportunities
Hybrid type of work
Modern office space with free coffee and hot beverages
Company discounts
Recognition awards
Join our big family - apply now!
*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.
#LI-Hybrid #LI-NB2 #IngramMicroBulgaria
Required skills
- Customer Support
- Customer Service
- IT Sales
- Written Communication
- Problem Solving