Customer Engineer

For complete posting details, click here: https://careers-sentinel.icims.com/jobs/search?ss=1&searchKeyword=5057

Sentinel is seeking a Customer Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and repairing desktops and laptops, performing software re-imaging, and ensuring systems are fully functional and secure. We are looking for someone who delivers exceptional customer service, works collaboratively within a team, and maintains a professional presence at client location. This is a full-time, on-site position based at our client site in Milwaukee, WI.

Qualifications

• 1-3 years of experience in similar role
• A+ Certification preferred
• Experience troubleshooting and repairing desktop and laptop hardware
• Experience with re-imaging software a must, SCCM experience preferred
• Excellent communication skills
• Ability to lift 50 pounds and to stand for a long period of time
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation:

$45,000-$60,000 annually

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.