Business Manager

Ingram Micro is a leading technology company within the global information technology ecosystem. With the ability to reach nearly 90% of the world's population, we play a critical role in the IT sales channel, connecting technology manufacturers and cloud providers with business-to-business technology experts worldwide.

Key responsibilities

• Customer engagement: Work directly with customers and partners to understand their requirements and guide them through the solution design and implementation process.
• Solution design: Develop and document system architectures for data centers, cloud, or hybrid environments, focusing on accelerated computing, AI, and large-scale projects like LLMs.
• Technical collaboration: Work closely with internal NVIDIA teams (engineering, product, sales) to ensure customer feedback is incorporated and that solutions are technically sound.
• Knowledge sharing: Document best practices, provide technical training, deliver presentations, and share knowledge through various channels like whitepapers and wikis.
• Product feedback: Relay customer feedback to internal product and engineering teams to help them refine existing products and develop new ones.

Required skills

• Problem-solving: Strong analytical and problem-solving skills to address complex technical challenges.
• Communication: Excellent verbal and written communication skills, with the ability to present complex technical information clearly and collaborate effectively with different stakeholders.
• Customer focus: A customer-centric mindset with a focus on building strong relationships and delivering value.