Business Development Representative

Primary Focus:

Through maximized platform utilization, our Business Development Representatives are focused on delivering and maximizing outcomes for aligned customers and their vendor(s) to include items such as: recruitment, training & enablement, end-customer acquisition, pipeline development, and upgrades/cross-sell initiatives utilizing platform data. As a Business Development Representative within a platform company, Ingram Micro, you will play a key role in enabling sales within a specific customer or category of products and services. Serving as a customer/category subject matter expert, you will collaborate closely with sales teams, vendors, and customers to provide valuable insights, technical expertise, and exceptional service. Your knowledge of the customer and/or solutions category, in addition to strong communication skills, will enable you to identify customer needs, recommend solutions, and contribute to the overall growth and success of the customer/category.

Key Responsibilities:

Xvantage Expertise: • Drive insights and actions for reseller partners and vendors. Identifies opportunities to increase usage of the Xvantage platform for both reseller partners and vendors.Solution Enablement: • Focused on a portfolio of customers or vendors to build a full solution. • Develop a comprehensive understanding of the products and services across the GTM organization. • Stay up to date with industry trends, technological advancements, and competitive offerings to position Ingram Micro as a trusted advisor and market leader. • Develop sales collateral, presentations, and marketing materials to enable the sales team in their efforts to adopt category solutions and/or Ingram Micro value add. • Conduct training sessions to ensure a comprehensive understanding of category solutions and value add to customer. Sales Support: • Collaborate with the sales team to identify customer needs and recommend suitable solutions. • Assist in pre-sales activities, including facilitating product demonstrations, technical consultations, and proposal development to secure new business opportunities.Customer Engagement: • Proactively engage with customers to understand their challenges, goals, and requirements.• Provide personalized recommendations and solutions to address their specific needs, fostering strong customer relationships.Customer/Vendor Relations: • Work closely with key vendors to stay informed about product updates, promotions, and marketing campaigns. • Leverage vendor partnerships to deliver the best solutions and value to customers.

Knowledge and Skills:

• Experience in a sales or solutions role within the technology industry, preferably with a focus on platform products or services, is preferred.• Skilled in: Good communication and presentation skills. Self-motivated and proactive with a strong sense of ownership and accountability. Customer-centric mindset with a passion for delivering exceptional service and building strong customer relationships. • Ability to be a team player and to collaborate with cross-functional teams and vendors. Adaptability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously.Requirements:• Typically requires a four-year college degree or equivalent experience and 2 years functional experience.